Emily Hughes — Family Apps

Support

Support for Steady Heroes, Screen Time Bank, Potty Hero, and Turn Tracker. These apps run entirely on your device — there's no account to reset and nothing syncing in the background, so most issues come down to a couple of iOS settings.

Face ID / Touch ID

Confirming a step keeps failing even though Face ID works elsewhere on my phone

Open iOS Settings for the app and make sure "Require Face ID" is toggled the way you expect, then check Settings → Face ID & Passcode to confirm Face ID is enrolled and enabled for other apps. The app only ever asks iOS for a yes/no — it never sees your biometric data itself.

I don't want the Face ID step at all

It's optional in every app. Turn it off from the in-app Settings screen and confirmations happen with a tap instead.

Notifications

I'm not getting the daily reminder

Check iOS Settings → Notifications → (app name) and make sure notifications are allowed, and check whether a Focus or Do Not Disturb mode is silencing them. Reminders are scheduled locally on your device — there's no server involved, so there's nothing on our end to check.

My data

How do I delete a child's data?

Open Settings inside the app and use Remove Hero / Remove Kid. This permanently erases that profile's routines, tasks, stars, or history. Deleting the app removes everything else immediately.

Where is my data stored?

On your device only. None of these apps have a server, an account system, or analytics — see each app's privacy policy for the full breakdown.

Bugs & feature requests

I found a bug, or have an idea for a feature

Email the address below with the app name, your iOS version, and what happened (a screenshot helps). These are actively maintained solo apps, so real reports genuinely shape what gets built next.

Contact